Legal Notice
LEGALIFT LLC PRIVACY POLICY
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- Visit our website at www.divorcelift.ai or any website that links to this Privacy Policy;
- Access or use the www.divorcelift.ai platform or web application, any websites that link to this Privacy Policy, and any associated mobile applications;
- Use our AI-powered features for legal or informational research, time-entry, client intake, attorney outreach, or legal document generation; or
- Engage with us in other related ways, including sales, marketing, or events.
For the avoidance of doubt, any capitalized terms used in this Privacy Policy but not defined shall have the meaning given to them in the Terms of Service, including without limitation the following:
- "Account" means the registered user account you create to access the Platform.
- "AI Features" means any artificial intelligence, machine learning, or large language model functionality available through the Platform, including legal research assistance, time-entry generation, client intake automation, and legal document generation.
- "AI Output" means any text, document, summary, analysis, recommendation, draft, or other content generated or suggested by the AI Features in response to your Input.
- "Attorney User" means a licensed attorney or law firm entity, or legal professional working for a licensed attorney or law firm entity, that registers for and uses the Platform.
- "Client Data" means any personally identifiable information, matter details, communications, or other data relating to your clients that you submit to the Platform.
- "Content" means all Input and AI Output, collectively.
- "Individual User" means an individual seeking information about divorce and similar family matters for their own personal, non-commercial use.
- "Individual Data" means any personally identifiable information, matter details, financial information, or other data relating to an Individual User's personal divorce or family law matter that such Individual User submits to the Platform.
- "Input" means any text, documents, instructions, data, or other content that you submit to the Platform.
- "Marketing Listing" means for any Attorney User your publicly viewable attorney profile and service listing on any websites operated by Company, as described in Section 9 of the Terms of Service.
- "Platform" means the website located at www.divorcelift.ai (the "Site") and all related software applications, websites, tools, and services owned or operated by Company (collectively, the "Platform").
- "Referral Program" means the attorney referral discount program described in Section 8 of the Terms.
IMPORTANT NOTE FOR ATTORNEY USERS: This Privacy Policy governs the Personal Data of Attorney Users and their account information. The handling of Attorney Users' Client Data and data submitted to the Platform by Individual Users ("Individual Data") whether or not they are a client of any Attorney User is also governed separately by the Terms of Service for the Platform and any applicable data processing agreements (the "Terms"). Attorney Users are solely responsible for ensuring their use of the Platform complies with applicable rules of professional conduct, including duties of confidentiality and privilege. Individual Users should be aware that information they submit to the Platform, including sensitive personal information relating to their divorce or family law matters, will be processed as described in this Privacy Policy and the Terms of Service. The Platform does not provide legal advice to Individual Users, and Individual Users should consult a licensed attorney before making any legal decisions.
Questions or concerns? Contact us at:info@divorcelift.ai
SUMMARY OF KEY POINTS:
- What personal information do we process? We collect account information, professional credentials, AI prompts and inputs, usage data, billing information, and referral and marketing listing data. See Section 1 for full detail.
- Do we process sensitive personal information? We do not intentionally collect sensitive personal information about Attorney Users or Individual Users. Attorney Users may submit Client Data and Individual Users may submit Individual Data that contains sensitive information, which is handled as described in Section 1(b) and our Terms of Service.
- Do we use AI outputs? Yes. When you use our AI Features, your prompts and AI-generated outputs are processed as described in Sections 1-2. You may opt out (Attorney Users) or opt in (Individual Users) to having your content used to train AI models.
- Do we sell your data? No. We do not sell your Personal Data or share it for cross-contextual behavioral advertising.
- How do we keep your information safe? We maintain administrative, technical, and physical security safeguards. No system is 100% secure, however.
- What are your rights? Depending on your location, you may have rights to access, correct, delete, or restrict processing of your Personal Data. See Sections 6 and 10.
- How do you exercise your rights? Submit a request at www.divorcelift.ai/privacy or emailinfo@divorcelift.ai.
1. WHAT PERSONAL DATA DO WE COLLECT?
(a) Personal Data You Provide Directly.
We collect the following personal data ("Personal Data") that you voluntarily provide when you register, use, or interact with our Services, including:
- Account Information: Your name, email address, mailing address, phone number, username, and account credentials (password or authentication data).
- Professional Credentials: Your bar admission information, jurisdiction(s) of licensure, law firm name, years of experience, practice areas, and any professional certifications or specializations you choose to provide. This information is used to verify your eligibility to use the Platform and to power your Marketing Listing (if you create one).
- Payment and Billing Information: Credit card or other payment method details, billing address, and transaction history. Payment card data is processed by our third-party payment processor and is not stored on our servers.
- Referral Program Data: If you participate in our Referral Program, we collect information about the attorneys you refer, referral codes used, and discounts or credits earned. We do not collect Personal Data of referred individuals beyond what is necessary to process the referral.
- Marketing Listing Data: If you create a Marketing Listing, we collect your name, firm name, professional photograph, contact information, practice-area descriptions, and any trademarks or logos you submit ("Listing Content").
- Communications: When you contact us via email, support tickets, or other channels, we collect your name, contact information, and the content of your communications.
- Feedback and Survey Data: If you respond to surveys or provide feedback about the Services, we collect the information you submit.
(b) AI Input and Output Data.
When you use our AI Features, we collect:
- Input Data: Text, documents, instructions, and other content you submit to the AI Features ("Input"), which may include Personal Data if you choose to provide it, as well as legal research queries, time-entry descriptions, client intake information, or document drafting instructions.
- AI Output: The content generated by the AI Features in response to your Input ("AI Output").
Attorney-Client Privilege Notice: If you as an Attorney User submit Client Data or privileged materials as Input, or if you as an Individual User submit Individual Data as Input, such information is governed by Section 6 of the Terms of Service. Individual Data submitted by Individual Users is governed by Section 6.5 of the Terms of Service. We encourage you to review applicable ethics opinions before submitting privileged materials. We process Input and AI Output only as described in this Privacy Policy and the Terms of Service, and we do not use identifiable Client Data to train AI models without your consent.
Training Opt-Out / Opt-In: For Attorney Users, by default, we may use your Input and AI Output to improve and develop our AI models; you may opt out of this use at any time through your Account settings ("Data Controls") or by contacting us atinfo@divorcelift.ai. For Individual Users, we will not use your Input or AI Output to train AI models unless you affirmatively opt in through your Account Data Controls settings. Individual Users who opt in acknowledge that de-identified versions of their content may be used to improve the Platform. Opting out (for Attorney Users) or declining to opt in (for Individual Users) may limit certain personalized features of the Platform.
(c) Data Automatically Collected.
When you access or use the Platform, we automatically collect:
- Log Data: IP address, browser type and version, operating system, date and time of your requests, pages or features accessed, and referring URLs.
- Usage Data: Features you access, AI Features you use, types and volume of queries submitted, usage credit consumption, actions taken, and time zone and country information.
- Device Information: Device name, model, operating system, device identifiers, and browser information.
- Location Information: General location data (e.g., city or region) inferred from your IP address, used for security purposes such as detecting unusual login activity and for providing localized service experiences. We do not collect precise GPS-level location without your explicit permission.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to operate and improve the Services. See Section 5 below for details.
(d) Information from Third Parties.
We may receive Personal Data from third parties, including:
- Third-Party Login Providers: If you register or log in using, or link a third-party account (e.g., Gmail), we receive profile information from that provider, such as your name and email address, as described in that provider's privacy policy.
- Payment Processors: Our payment processor provides transaction confirmation and limited billing data to facilitate your subscription.
- Security and Fraud Partners: We receive information from trusted security and safety partners to protect the Services from fraud, abuse, and unauthorized access.
- Marketing Vendors: We may receive information about potential business customers from marketing service providers.
(e) Sensitive Personal Information.
We do not intentionally collect sensitive personal information (such as Social Security numbers, health data, racial or ethnic origin, or political opinions) from Attorney Users or Individual Users through the Platform. Attorney Users may submit Client Data containing sensitive information and Individual Users may submit Individual Data as Input; such data is handled as described above and in the Terms of Service. We do not use sensitive information for advertising or profiling purposes.
2. HOW DO WE USE YOUR PERSONAL DATA?
We use Personal Data for the following purposes:
- To Provide and Operate the Services: Account creation, authentication, subscription management, AI Feature processing, and delivery of AI Output.
- To Improve and Develop the Services: Analyzing usage patterns, conducting research, developing new features, and, subject to your opt-out rights (for Attorney Users) or opt-in consent (for Individual Users), using Input and AI Output to train and improve our AI models.
- To Personalize Your Experience: Tailoring AI responses, feature recommendations, and content to your professional profile and usage history.
- To Process Payments and Manage Billing: Processing subscription fees, usage-based overage charges, and applying Referral Program discounts.
- To Administer the Referral Program for Attorney Users: Tracking referrals, calculating discounts, and crediting your account.
- To Display Marketing Listings for Attorney Users: Publishing and maintaining your Marketing Listing on websites that are part of the Platform, if you opt in.
- To Communicate with You: Sending service-related notices, usage alerts, invoices, policy updates, and responding to your support inquiries. We may also send marketing communications with your consent; you may opt out at any time.
- For Security and Fraud Prevention: Monitoring for unauthorized access, detecting abuse of AI Features, preventing fraud, and protecting the integrity of the Services.
- To Comply with Legal Obligations: Responding to legal process, regulatory inquiries, or law enforcement requests; maintaining records as required by law.
- To Protect Vital Interests: In emergency circumstances, processing information necessary to protect the safety of users or others.
Aggregated and De-Identified Data: We may aggregate or de-identify Personal Data so that it no longer identifies you, and use or share such data for research, analytics, and service improvement purposes. We will not attempt to re-identify de-identified data except as required by law.
3. LEGAL BASES FOR PROCESSING (EU, UK & SWITZERLAND)
If you are located in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, we rely on the following legal bases under the GDPR or applicable law:
- Performance of a Contract: Processing necessary to provide the Services you have subscribed to, including managing your Account and processing payments.
- Legitimate Interests: Processing necessary for our legitimate business interests, including improving the Platform, preventing fraud, and marketing our services, where such interests are not overridden by your rights.
- Consent: Where we rely on your consent (e.g., for training AI models on your data, or for certain marketing communications), you may withdraw consent at any time without affecting the lawfulness of prior processing.
- Legal Obligation: Processing required to comply with applicable law, respond to legal process, or protect our legal rights.
- Vital Interests: Processing necessary to protect the vital interests of any person.
Canada:
If you are located in Canada, we process your Personal Data with your express or implied consent, or as otherwise permitted under applicable Canadian privacy law (e.g., PIPEDA or provincial equivalents), including for fraud detection, business transactions, and compliance with legal obligations.
We do not sell your Personal Data. We do not share your Personal Data for cross-contextual behavioral advertising. We may disclose Personal Data in the following circumstances:
- Vendors and Service Providers: We share Personal Data with trusted third-party vendors who assist us in operating the Services, including cloud hosting providers, payment processors, customer support tools, email delivery services, analytics providers, security and fraud detection services, and identity verification providers. These parties process Personal Data only on our instructions.
- AI Infrastructure Providers: Our AI Features are powered by third-party large language model providers. Input you submit to the AI Features may be processed by these providers subject to their data processing agreements with us. We contractually require these providers to maintain appropriate security and confidentiality protections.
- Referral Program Processing: We process referral information to verify and credit eligible referrals. We do not share the Personal Data of referred individuals with third parties.
- Affiliates: We may share Personal Data with our parent company, subsidiaries, or other affiliates under common control, who are required to honor this Privacy Policy.
- Business Partners: We may share information with business partners who offer complementary products or services, only with your prior consent.
- Business Transfers: In connection with a merger, acquisition, sale of assets, reorganization, bankruptcy, or other business transaction, Personal Data may be disclosed in due diligence and transferred to a successor entity.
- Government Authorities and Legal Compliance: We may disclose Personal Data to government agencies, regulators, or other third parties when required by law, to respond to valid legal process (e.g., a subpoena or court order), to protect our rights or property, to investigate violations of our Terms of Service, to detect or prevent fraud, or to protect the safety of users or the public.
- Other Users: Personal Data you share in public areas of the Services (e.g., forum posts or public profile information) may be visible to other users. Your Marketing Listing is publicly viewable.
We use cookies and similar technologies (such as web beacons, pixel tags, and local storage) to operate and improve the Services. Specifically, we use:
- Essential Cookies: Necessary for the Platform to function, including authentication, session management, and security features. These cannot be disabled.
- Analytics Cookies: We use analytics tools (e.g., Google Analytics) to understand how users interact with the Platform, measure feature usage, and identify areas for improvement. This data is aggregated and does not identify individual users.
- Preference Cookies: Used to remember your settings and preferences across sessions (e.g., language preferences, AI Feature settings).
- Marketing Cookies: With your consent, we may use cookies to measure the effectiveness of our marketing campaigns.
You may control cookie preferences through your browser settings or, where available, through a cookie consent tool on the Platform. Disabling certain cookies may affect Platform functionality. We do not respond to Do-Not-Track (DNT) signals at this time, as no uniform industry standard has been adopted. If a DNT standard is adopted that we are required to follow, we will update this Privacy Policy accordingly.
6. DATA RETENTION
We retain Personal Data only as long as necessary for the purposes described in this Privacy Policy, or as required or permitted by law. In determining data retention periods, we consider the purpose of processing, the nature and sensitivity of the data, the potential risk of unauthorized use, and applicable legal requirements. Retention periods vary by data type:
- Account Information: Retained for the duration of your Account and for a period of up to 3 years following Account deletion or termination, for fraud prevention, legal compliance, and dispute resolution purposes, or longer if permitted by law.
- AI Input and Output: Retained in identifiable form for up to 12 months following submission, or longer if permitted by law, after which it may be de-identified or deleted, unless: (i) your Content is subject to AI model training (because you have not opted out as an Attorney User, or because you have affirmatively opted in as an Individual User), in which case de-identified data may be retained indefinitely; (ii) we are required by law to retain it; or (iii) it is associated with a suspended account or policy violation.
- Billing and Payment Records: Retained for 7 years as required for tax, accounting, and legal compliance, or longer if permitted by law.
- Marketing Listing Data: Retained while your listing is active and for 90 days following removal, to address potential disputes, or longer if permitted by law.
- Communications: Retained for up to 3 years from the date of the communication, or longer if permitted by law.
- Security and Audit Logs: Retained for up to 2 years for security and fraud detection purposes, or longer if permitted by law.
User-Initiated Deletion: You may request deletion of certain Personal Data through your Account settings. Upon a valid deletion request, we will remove your data from active systems within 30 days, except where retention is required for legal, security, or fraud-prevention purposes. De-identified data previously used for model training is not recoverable upon deletion.
AI Output Accuracy: AI Features generate responses probabilistically and may produce inaccurate information. If AI Output contains factually inaccurate information about you and you wish to request correction or removal, please submit a request toinfo@divorcelift.ai. We will consider such requests in accordance with applicable law and technical feasibility.
7. DATA CONTROLS
We provide you with controls over your Personal Data:
- AI Training Opt-Out / Opt-In: For Attorney Users, you may opt out of having your Input and AI Output used to train AI models at any time through your Account Data Controls settings or by emailinginfo@divorcelift.ai. For Individual Users, your content will not be used for AI model training unless you affirmatively opt in through your Account Data Controls settings.
- Session History: You may delete individual AI sessions or your full session history through your Account settings.
- Marketing Communications: You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or by contacting us. You may opt out of SMS marketing by replying "STOP." Opting out of marketing does not affect service-related communications.
- Marketing Listing: You may update or remove your Marketing Listing at any time through your Account settings or by contacting us.
- Account Deletion: You may delete your Account at any time through Account settings. Deletion is subject to the retention rules in Section 6.
- Cookie Preferences: You may manage cookie preferences through your browser or our Cookie Notice page.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
We implement commercially reasonable administrative, technical, and physical security measures designed to protect your Personal Data from unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
- Encryption of data in transit (TLS/HTTPS) and at rest.
- Access controls limiting employee access to Personal Data on a need-to-know basis.
- Regular security assessments and vulnerability monitoring.
- Contractual data security requirements imposed on all vendors and AI infrastructure providers.
Despite these measures, no electronic transmission or storage system is 100% secure. We cannot guarantee that unauthorized third parties will never defeat our security controls. Transmission of Personal Data to and from our Services is at your own risk. You should use the Platform within a secure environment and promptly notify us of any suspected unauthorized access atinfo@divorcelift.ai.
9. DO WE COLLECT INFORMATION FROM MINORS?
The Platform is intended solely for use by licensed attorneys and individuals who are at least 18 years of age. We do not knowingly collect Personal Data from any users who are under 18 years of age. If you believe we have inadvertently collected Personal Data from a minor, please contact us atinfo@divorcelift.ai and we will take prompt steps to delete such information.
Minor Children's Data Submitted by Adults. It is possible that Individual Users and Attorney Users may submit information relating to minor children in the course of using the Platform for divorce and family law matters (e.g., custody, child support, and parenting arrangements). We treat any such information with the same safeguards applied to Individual Data and Client Data, as applicable. We will not use information identifiable to a minor child for AI model training, marketing, profiling, or any purpose other than providing the Platform's services. If you believe that information relating to a minor child has been processed in a manner inconsistent with this policy, please contact us atinfo@divorcelift.ai.
10. YOUR PRIVACY RIGHTS
(a) Global Rights.
Depending on your location, you may have the following rights regarding your Personal Data:
- Right of Access: Request access to the Personal Data we hold about you, including a portable copy.
- Right to Rectification: Request correction of inaccurate or incomplete Personal Data.
- Right to Deletion (Erasure): Request deletion of your Personal Data, subject to exceptions for legal, security, or fraud-prevention purposes.
- Right to Restriction: Request that we restrict processing of your Personal Data in certain circumstances.
- Right to Data Portability: Request transfer of your Personal Data to you or a third party in a machine-readable format.
- Right to Withdraw Consent: Where we rely on consent, withdraw it at any time without affecting prior processing.
- Right to Object: Object to processing based on legitimate interests, including for direct marketing.
- Right to Complain: Lodge a complaint with your applicable data protection authority.
(b) Exercising Your Rights.
To submit a privacy rights request, you may: (i) visit www.divorcelift.ai for Attorney Users or one of our affiliated websites for Individual Users and log in to your Account and use the Data Controls settings; or (ii) emailinfo@divorcelift.ai. We will respond within the timeframe required by applicable law (generally 30-45 days).
(c) Verification.
To protect your Personal Data from unauthorized access or deletion, we may require you to verify your identity before processing a request. If we cannot verify your identity, we may be unable to honor your request.
(d) Authorized Agents.
Depending on your jurisdiction, you may submit a privacy rights request through an authorized agent. The agent must provide written authorization signed by you, and we may require you to separately verify your identity. Authorized agent requests may be submitted toinfo@divorcelift.ai.
(e) Appeals.
If we deny your privacy rights request, you may appeal the decision by emailinginfo@divorcelift.ai with "Privacy Rights Appeal" in the subject line. If you remain dissatisfied, you may contact your applicable data protection authority.
(f) EEA / UK / Switzerland.
If you are located in the EEA or UK and believe we are processing your Personal Data unlawfully, you have the right to lodge a complaint with your Member State data protection authority or the UK Information Commissioner's Office (ICO). If you are in Switzerland, you may contact the Federal Data Protection and Information Commissioner (FDPIC).
11. ADDITIONAL U.S. STATE PRIVACY DISCLOSURES
Certain U.S. state privacy laws (including the California Consumer Privacy Act as amended by the CPRA, Virginia CDPA, Colorado CPA, and others) require specific disclosures. The following table summarizes the categories of Personal Data we collect, our purposes for use, and our disclosure practices.
Category of Personal Data
How We Use It
When We Disclose It
Identifiers (name, email, IP address, device IDs, bar number)
Account management; security; legal compliance; service delivery
Service providers; legal authorities; business transfers
Professional Credentials (bar admission, law firm, practice areas)
Eligibility verification; Marketing Listing display; referral processing
Service providers
Commercial / Transaction Data (subscription plan, payment history, usage credits)
Billing; subscription management; overage calculation; fraud prevention
Payment processor; legal authorities; business transfers
AI Input and Output (prompts, queries, generated content)
AI Feature delivery; service improvement; AI model training (subject to opt-out/opt-in)
AI infrastructure providers (under data processing agreements); service providers
Usage and Network Activity (log data, feature usage, device info)
Platform operations; analytics; security; fraud detection
Analytics providers; security partners; legal authorities
Communication Data (emails, support tickets)
Customer support; legal compliance; service improvement
Service providers; legal authorities
Location Data (IP-derived general location)
Security; fraud detection; localized service delivery
Service providers; security partners
Marketing Listing Content (name, photo, firm, practice areas, trademarks)
Publishing and displaying your Marketing Listing
Displayed publicly.
Referral Program Data (referral codes, referred contacts' email addresses)
Referral tracking; discount/credit calculation
Service providers; referred attorneys (limited to confirmation of referral)
No Sale of Personal Data. We do not "sell" Personal Data or "share" Personal Data for cross-contextual behavioral advertising as those terms are defined under California and other state privacy laws. We do not process sensitive Personal Data for the purposes of inferring characteristics about you.
California Residents - Additional Rights. California Civil Code Section 1798.83 ("Shine the Light") permits California residents to request information about disclosures of personal information to third parties for direct marketing purposes. We do not disclose personal information to third parties for their own direct marketing purposes.
California Civil Code Section 1789.3: You may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
California residents may exercise privacy rights described in this section by submitting a request at www.divorcelift.ai or by emailinginfo@divorcelift.ai.
12. INTERNATIONAL DATA TRANSFERS
Legalift LLC is based in the United States. If you access the Services from outside the United States, your Personal Data may be transferred to, stored, and processed in the United States or other jurisdictions where our service providers operate. Data protection laws in those jurisdictions may differ from those in your home country.
For transfers of Personal Data from the EEA, UK, or Switzerland to the United States or other third countries, we implement legally valid transfer mechanisms, such as Standard Contractual Clauses approved by the European Commission, or rely on applicable adequacy decisions. By using the Services, you acknowledge that your Personal Data may be transferred internationally as described in this section.
13. UPDATES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date." If we make material changes, we will notify you by: (a) prominently posting a notice on the Platform; (b) sending an email to the address associated with your Account; or (c) both. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy regularly.
14. HOW TO CONTACT US; DATA ACCESS, CORRECTION, OR DELETION
To exercise your privacy rights, ask questions about this Privacy Policy, or submit concerns, please contact us using the information below: Legalift LLC Attn: Privacy Officer 455 Market St., STE 1940-637743 San Francisco, California 94105 Email:info@divorcelift.ai Telephone: (888) 400-9018 Online: www.divorcelift.ai/privacy
We will consider and act upon any request in accordance with applicable data protection laws. We aim to respond to all requests within 30 days.